Terms of service

Use of this website

This website is operated by Horizons Homecare Ltd. By accessing and using this site you accept these terms in full. If you disagree with any part of these terms, please do not use the website. Content is provided for general information purposes and may be updated or changed without notice.

Service enquiries

Submitting a contact form, requesting a callback, or making a telephone enquiry does not create a care contract or obligation on either party. Care services are confirmed only after a formal care assessment, written agreement, and completion of onboarding checks in accordance with CQC requirements.

Intellectual property

All content on this website — including text, images, logos, graphics, and design — is the property of Horizons Homecare Ltd or its licensors and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or republish any content without our prior written consent.

Limitation of liability

We aim to keep all information on this website accurate and up to date, but we cannot guarantee completeness or accuracy at all times. The information provided does not constitute medical, legal, or financial advice. For urgent care decisions, contact our team directly on 01253 202 922.

To the fullest extent permitted by law, Horizons Homecare Ltd excludes liability for any loss or damage arising from use of this website or reliance on its content.

Third-party links

This website may contain links to external websites operated by third parties. We have no control over the content or availability of those sites and do not accept responsibility for them or for any loss or damage arising from your use of them.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and use personal data, and our Cookie Policy.

Governing law

These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to these terms

We may revise these terms at any time by updating this page. Please check this page regularly to ensure you are aware of any changes, as they are binding on you.

Contact

If you have questions about these terms, please contact us at info@horizonshomecare.co.uk or call 01253 202 922.